North Carolina transportation-network coverage requirements differ when a driver is logged on and when the driver is providing TNC service. The statute also requires information about the driver’s app status to be exchanged in a claims coverage investigation or accident.

Preserve the status information

  • Ride request, trip receipt, and available app screenshots
  • The driver’s coverage information and the date and time of the crash
  • Whether the driver was logged on and whether TNC service was being provided
  • Police-report, medical, and property documentation

Coverage questions depend on the actual facts, policies, exclusions, and statutory terms. They may be part of a Charlotte rideshare-accident claim.

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