An insurance claim starts with the facts, the available coverage, and the documents that can be checked. North Carolina’s Department of Insurance explains that an adjuster investigates the accident and attempts to determine negligence or fault.

Keep the questions factual

  • Which policies may apply and what each policy says
  • What the report, photographs, and witnesses document
  • What medical and repair records are available
  • Which deadlines or requests appear in correspondence

No general checklist can determine fault, coverage, damages, or the right next step for a particular person. Those questions may arise in a Charlotte car-accident claim.

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