Condition and notice records can preserve context after a fall, but they do not establish responsibility, injury causation, or a claim outcome.

Record the conditions as observed

  • Date, approximate time, address or area, surface, lighting, weather, warning signs, photographs, and source of each item
  • A note of what was personally seen separated from a staff statement, incident report, or later conclusion
  • Whether a condition changed, was cleaned, repaired, or could not be photographed
  • Names, contact information, and report number when they are voluntarily provided

Keep a notice record

Save the date, person contacted, report reference, and a copy of any written communication. A notice record is different from a conclusion about what caused a fall.

Questions arising from a fall may be considered in a North Carolina slip-and-fall claim, which requires a fact-specific review.

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