A dismissed traffic citation changes one part of the record, but it does not answer every question about a crash claim. The next step depends on whose citation was dismissed, the available evidence, and the insurer’s stated reasoning.
North Carolina’s texting-while-driving statute addresses specified phone activity and also limits how a violation is treated in a civil damages case. Those are separate parts of the rule. A citation or a phone-use allegation does not, by itself, answer every question about a collision.
What conduct the rule addresses
G.S. 20-137.4A prohibits manually entering multiple letters or text to communicate with another person, and reading email or text messages, while operating a vehicle on a public street, highway or public vehicular area. The reading provision excludes a stored name or number and caller-identification information.
The section lists exceptions, including a lawfully parked or stopped vehicle, specified emergency personnel performing official duties, certain GPS or dispatch-device use, and voice-operated technology. It also contains a separate commercial-motor-vehicle provision. Read the actual section rather than assuming every phone interaction has the same treatment.
What “not negligence per se” means for this question
The statute expressly says noncompliance does not constitute negligence per se or contributory negligence per se in a damages action. In practical terms, the statutory violation is not an automatic civil-negligence conclusion. The conduct, evidence, causation and other applicable rules still require review; the wording should not be used as a promise that phone use has no consequence.
Ask a precise question about the allegation
For example, “the driver used a phone” leaves important details unanswered. Did someone observe typing, reading, speaking or only the presence of a device? What time did that occur relative to the vehicle’s movement? Is the statement firsthand, or does it repeat another person’s account? Keep uncertainty visible instead of changing an observation into a legal label.
The texting-related evidence and record guide addresses lawful preservation and timestamp questions in more detail. The firm’s car-accident claim guidance explains available help when the facts or applicable rules are disputed.
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