A car-accident file can contain many documents that permit someone to obtain information or take action: a lawyer engagement, medical-record direction, insurer form, recorded-statement agreement, vehicle-repair authorization, electronic-signature request, payment direction, or settlement release. Those documents do not all grant the same authority. Each should be reviewed and logged by purpose, scope, recipient, duration, and consequence.

An authorization log should show who may act, what action is permitted, its scope and expiration, the records shared, and how a later change or revocation was communicated.

Identify the decision and the person who can make it

North Carolina Rule of Professional Conduct 1.2 addresses allocation of authority between lawyer and client. Subject to the rule, a lawyer follows the client’s decisions about the objectives of representation and consults about the means; the client decides whether to settle. The rule also permits a reasonable limitation on scope. A file should distinguish a client decision, an action impliedly authorized to carry out the representation, and a separate authorization required by another person or law.

  • Person signing; capacity as client, parent, guardian, personal representative, owner, insured, policyholder, lienholder, or another role
  • Matter, claim, vehicle, provider, account, record category, date range, recipient, and stated purpose
  • Action permitted, action excluded, effective date, expiration date or event, revocation method, and copy supplied to the signer
  • Whether the document permits access, disclosure, negotiation, signature, payment, repair, disposal, settlement, or another defined act

Separate access requests from third-party authorizations

The U.S. Department of Health and Human Services explains that a HIPAA authorization permits specified use or disclosure of protected health information to a described recipient for a described purpose and includes required elements such as an expiration and signature. It is different from a provider’s voluntary consent process for treatment, payment, and health-care operations.

45 C.F.R. § 164.524 addresses an individual’s right to access protected health information in a designated record set, subject to the rule’s exceptions and procedures. A person’s access request and an authorization for a third party to obtain or use records can follow different rules. Preserve the actual request or authorization rather than labeling every medical form a “HIPAA release.”

Create one row for every signed or recorded instruction

  • Document title, version, sender, signer, date presented, date signed, signature method, witness or notary when applicable, and final executed copy
  • Plain-language purpose; categories covered; exclusions; named recipient; redisclosure notice; end date; and withdrawal procedure
  • Records or action actually requested under it, date of request, response, material delivered, person receiving it, and secure-delivery record
  • Question asked before signing, answer received, unresolved term, later correction, replacement, revocation, and confirmation that affected recipients were notified

Keep common claim authorizations in separate categories

  • Representation agreement and scope; communication contact; information release; medical or billing access; employment or wage records
  • Recorded interview or statement; property inspection; repair or teardown; vehicle release; title transfer; total-loss paperwork; rental or towing direction
  • Insurance proof, policy request, benefit application, payment direction, check endorsement, lien or reimbursement inquiry, and tax information
  • Demand approval, offer response, mediation authority, settlement decision, release, dismissal, file transfer, or termination of representation

Do not infer authority from possession of a form

A blank form, unsigned draft, portal checkbox, verbal discussion, and executed authorization are different records. Note whether the person received the full document, whether attachments were present, whether fields were completed before signature, and whether the final copy matches the reviewed version. If another person signs, preserve the document establishing that person’s authority.

The related guide to reviewing a medical authorization in a North Carolina injury claim examines provider, insurer, and third-party medical forms in more depth. This page owns the broader authorization and decision inventory across the car-accident file.

Rosensteel Fleishman Car Accident & Injury Lawyers provides information about Charlotte car-accident representation involving claim authorizations and client decisions. The document language, signer’s capacity, representation scope, governing law, and individual facts control what an authorization permits.

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