Crash-scene notes can preserve what was observed at a particular time, but they do not determine fault, injury causation, coverage, or a claim outcome.

Prioritize safety and instructions

The North Carolina Department of Insurance’s After an Accident checklist provides current consumer guidance on safety, police reports, insurance information, and witnesses. Emergency care and directions from responders take priority over collecting information.

Record physical conditions without interpretation

  • Date, time, exact location, direction of travel, lane layout, traffic controls, weather, lighting, surface condition, and visibility
  • Vehicle positions, visible damage, debris, cargo condition, marks, lights, photographs, video, and the person or device that created each record
  • Names and contact information of participants and witnesses, with personal observations marked separately from statements made by others
  • Report number, responding agencies, towing, storage, and conditions that changed before the note could be made

Preserve unknowns as questions

A scene can change rapidly. Mark missing information, uncertain timing, and items not visible rather than filling gaps with a conclusion. Keep original files and record when each item was created or received.

A collision involving a commercial vehicle may be considered in a North Carolina trucking-accident claim, which requires a fact-specific review.

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